What is a Managed Service Provider & How Can They Help Your Business?

What is a Managed Service Provider & How Can They Help Your Business?

No matter how familiar you are with all things IT, having a managed services provider on your side can be a game-changer within your business. For starters, you’ll have a lot more time for other things in your business demanding your attention. But at the same time, you’ll also have the peace of mind that your day-to-day IT operations are taken care of.

Everything You Need to Know About Managed Service Providers

Today, we’re going to talk more about the other benefits of a managed service provider, along with exactly what this role involves.

Let’s start there!

What is a managed service provider?

A managed service provider (or MSP) is a role your company can outsource to get a number of important IT tasks managed on a daily basis.

Here are just a few of the services they can provide:

  • Cloud computing
  • Cyber security (this is a huge asset, considering how common cyber attacks have become on American businesses–learn more here)
  • End user support
  • Computer systems and asset management
  • Data center solutions
  • Disaster recovery planning

Now, take a moment to imagine what it could mean to your business with all of these tasks (and more) covered. The truth is, managed IT services benefit the entire organization from the ground up, and in a number of ways.

Benefits of managed IT services

Here are a few of those benefits you can expect to enjoy when you begin outsourcing managed service providers.

Keeping operational costs down

The salary you pay an in-house team for IT services will almost always be more than what it costs for an outsourced managed service provider. Not to mention, you won’t have to account for things like the hours spent training and onboarding, benefits, and other capital expenditures.

Outsourcing a managed service provider also helps you save on things like:

  • Consulting
  • Licensing
  • Emergency repairs

Improved customer service and response times

As you can imagine, IT issues can happen at any time of day. That’s why it’s incredibly important to have help available no matter the day or time.

For an in-house IT team, it’s easy to get overwhelmed with the day-to-day demands of the job. By outsourcing these services, you’ll know your managed service provider can devote the time and energy to customer service on a timeline that will impress even the most demanding clients. Managed service providers are available on a 24/7 basis, whereas your in-house team may only be reachable during business operation hours.

A wealth of experience

Right off the bat, your managed service provider will have the experience and expertise it takes many in-house IT teams years to acquire. There’s no need to train or onboard your MSP, they will start off with all of the knowledge, and then some, they need to get the job done right. Rather than training them, chances are they’ll be able to teach you something instead!

(Your MSP can also fill you in on things like VoIP. Learn more about this option and how it works in this post)

Data compliance

Data compliance is more important than ever. The problem is, it’s a big challenge for many in-house teams to keep up with. With MSP, you can ensure the strict standards and requirements for integration with IT initiatives are upheld.

(Your MSP can also take care of important IT maintenance tasks that might be overlooked by an in-house team. Here’s how)

Contact CloudNexus to Learn More About Hiring a Managed Service Provider

Whether you want to reap the rewards of rock-solid cybersecurity, IT maintenance, data compliance, or any of the other benefits that come with managed service providers, we are here to help! CloudNexus provides support for all of your on-site IT equipment and operations. Not to mention, we take care of cybersecurity, cloud storage, and much more.

Click here to learn more.

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