IT managed services are seeing what can only be described as explosive growth.
As more and more companies start to see the benefits of managed IT services, this growth is only expected to continue.
Benefits of IT Managed Services
When it comes down to it, outsourcing these services is common sense.
It comes with benefits like:
- Lower costs
- Better service
- More predictable IT systems
But the benefits don’t stop there.
By the way, investing in professionals is just one of the cybersecurity trends we expect to see for 2021. Here are four others.
Focus on the Core
For many companies, IT is a distraction.
All too often, it takes away from core business activities. By outsourcing the tactical aspects of an IT department, the company has the ability and resources to focus on what’s important for growing the company.
Reducing conflicts in your IT organization
At a particular stage in a company’s growth, being able to fully leverage new technologies to streamline or grow the business becomes more important. Hiring a CIO is one of the first steps these companies take when they reach this stage of growth.
The problem is, this creates an inherent conflict in the IT organization.
Larger companies can afford to staff project teams to implement new technologies. Smaller to mid-sized companies, on the other hand, cannot. Instead, they leverage their internal IT staff supplemented with a smattering of consultants to launch new initiatives.
The challenge is, whenever Sally in accounting has a problem with her PC, one or several of the resources working on a strategic project has to stop what they’re doing to put out Sally’s fire. With 500+ employees, this ultimately results in hundreds of similar fires every month.
As resources start getting pulled from the projects, timelines, and sometimes budgets for these projects that could have had real bottom-line impact start getting extended.
So, on top of valuable resources working on non-value-adding work, the opportunity costs for not realizing the advantage of a strategic IT project needs to be figured into the equation.
Adding value to an organization
One of the key initiatives for strategic CIO’s is making sure their employees focus on adding value to an organization.
These are some low to non-value-added tasks that can be handled by IT managed services:
- Network maintenance
- Help desk support
- PC management
- Printer management
- Smartphone management
- Systems administration and maintenance
With these steps covered by IT managed services, CIO’s have more of the most precious commodity they can have: time to focus on what is important.
Managed IT services companies (including CloudNexus), bring highly talented experts and mature IT processes to small and mid-sized companies.
Smaller companies cannot typically afford high-price experts. But Managed Service Providers are more affordable because many other accounts leverage them.
Experts are very important in the growth stages of smaller companies primarily because this is the stage of transition to larger and more complex systems. Not to mention, the correct design is key to making sure the systems work as they should.
(Considering software customizations for your business? Read this first: The Hidden Costs of Software Customization)
Because of the expertise, training, economies of scale, and IT process maturity, Managed Service Providers are affordable.
Leveraging cost-effective and efficient tools and processes provide the best possible service to the customer. This is thanks to partner relationships and the ability to focus on the best technologies for managing and maintaining infrastructure.
IT Managed Services for a Flat Fee
For smaller businesses where capital can be scarce, Managed Service Providers supply them IT managed services for a flat monthly fee. Even hardware, such as servers, PC’s and laptops can be provided as a service. And the best part is, it’s all paid on a monthly basis and only on what you use.
The right IT managed services for your organization
We’ve covered the many benefits of IT managed services. Now it’s time to put them to work for your organization. But it takes an experienced and capable IT company to get the most from these services.
CloudNexus provides cybersecurity solutions and all of the IT managed services your company needs—all at a reasonable price.
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This article was originally published in 2010 and was updated in 2021.